Frequently Asked Questions
Everything you need to know about shopping with BEECHTREE
What is the standard delivery time for orders?
For domestic orders, delivery typically takes 3 to 5 working days. International shipping times vary by destination but generally range from 7 to 12 working days.
What is your return and exchange policy?
You can exchange any unused item within 14 days of purchase, provided the tags are intact and you have the original receipt. Please note that sale items are not eligible for return or exchange.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment's progress.
What payment methods do you accept?
We accept Cash on Delivery (COD), major credit/debit cards (Visa, Mastercard), and various digital wallets to ensure a seamless checkout experience.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements with our chart to find the perfect fit for our various silhouettes.
Do you offer international shipping?
Yes, BEECHTREE ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the weight of the package and the destination country.